You can cancel your recurring subscription without closing your account. Your study history and saved vocabulary will remain intact, should you wish to re-subscribe in the future — see How do I cancel my subscription?
When you close your account:
- You will no longer receive account-related emails.
- If you have a recurring subscription it will be canceled, and any remaining time on your account will immediately expire.
- You won't be able to access your study history or saved vocabulary.
- You can create a new account with the same email address at a later date, but you will not regain access to your previous study history or unused paid time.
If you still have an active subscription ...
To prevent unintentional loss of paid access, email us at support@jiveworld.com to close your account.
If you do not have an active subscription ...
Sign in and navigate to your Account page. You will see the "Close account" link in red, in the "My details" section:
