Account, Codes, Subscriptions

What methods of payment do you accept?
We accept all major credit cards (including American Express and Discover), debit cards with the Visa or Mastercard logo, and Google Pay. Our prices are...
Fri, May 31, 2024 at 2:21 PM
How can I purchase a gift coupon?
We offer 3-month and one-year gift coupons that you can purchase for your friends and loved ones. Email with the gift coupon duration ...
Wed, May 15, 2024 at 1:54 PM
How do I redeem my gift, promo, or classroom code?
Go to and create an account or sign in to an existing one. Find and tap the "Have a code" button at the bottom of your ...
Fri, May 31, 2024 at 2:30 PM
Can I redeem a coupon if I'm already an active subscriber?
Yes, when you have a recurring monthly or annual subscription, and you apply a coupon code for a specific duration, your renewal date will be pushed out by ...
Wed, May 15, 2024 at 2:02 PM
Do you offer volume discounts?
Yes!  If you are looking to purchase content for 10 or more users (for your school, company, or non-profit institution), please reach out to our institution...
Mon, Jun 7, 2021 at 12:57 PM
How do I cancel my subscription?
Sign in and navigate to your Account page. If you have auto-renew on for your monthly or annual subscription, just click "Cancel subscription" at ...
Mon, Jun 10, 2024 at 1:55 PM
What happens if I cancel a subscription before the renewal date?
You will still keep any remaining days from your current subscription period, but you won’t be charged again when the subscription expires.
Fri, May 10, 2024 at 9:45 AM
Can I get a refund?
We will refund any charge if requested within seven days of the transaction. Email to request your refund. We will process your reques...
Fri, May 10, 2024 at 9:46 AM
How do I close my account?
You can cancel your recurring subscription without closing your account. Your study history and saved vocabulary will remain intact, should you wish to re-...
Mon, Jun 10, 2024 at 2:27 PM
Where can I find Jiveworld coupon codes?
Not on those coupon code sites! If you are eligible for any promotional discount, you will hear about it on our website or from our newsletters.  We off...
Tue, Jun 11, 2024 at 10:31 AM