Jiveworld Support
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Knowledge base
All About Jiveworld
General
6
Where's "Lupa"?
About Jiveworld and Radio Ambulante
How is Jiveworld different from other language learning systems?
What languages can I study with Jiveworld?
I am a teacher. How can I teach with Jiveworld?
View all 6
Partnerships
1
I am a radio producer / podcaster. How can I increase my revenue and reach with Jiveworld?
FAQs
0
Studying With Jiveworld
Studying With Jiveworld
10
I'm a beginner. Can I learn with Jiveworld?
Why can I see the definitions of some words but not others?
Why is each episode divided into chapters?
Why do I see some words, while others are hidden?
Why am I prompted to listen to each chapter twice?
View all 10
Account, Codes, Billing
Account
2
How do I close my account?
Why do I need an account to buy a gift coupon?
Access Codes
2
How do I redeem my gift, promo, or classroom code?
Why can't I redeem my code if I'm a monthly subscriber?
Subscriptions
6
What methods of payment do you accept?
How do I cancel my monthly subscription?
What happens if I cancel a subscription before the renewal date?
Can I get a refund?
Does my purchased content expire?
View all 6
Technical Stuff
General
3
What devices are supported?
Recommended web browsers
How to install Jiveworld to your desktop or home screen